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How does sharing work?+

When a claim is approved, its cost is divided equally among every active member and that share is deducted from each balance. A larger membership means a smaller share each.

When can I file a claim?+

3 months after you join. The Claims tab counts down to your exact date.

What can I claim?+

Hospitalization up to ₱50,000 for yourself, and a death benefit of ₱100,000 paid to your named beneficiary.

Where do top-up codes come from?+

Codes are sold as one-time vouchers. Each works once, and its value is fixed when it is generated.

Who can see my claim?+

Other members only ever see the beneficiary's name and the claim type, for claims they helped pay for. Your documents are visible to administrators alone, as required by the Data Privacy Act (RA 10173).

Is my balance real money?+

No. Bayanihan wallets are not linked to a bank account or an e-wallet. The balance records what you have put in and what you have contributed to others.

Still stuck? Talk to your chapter coordinator.